How to Troubleshoot a Lexmark Printer?
Lexmark printers are a popular choice for printing documents, but it is important for the users to know what to do when something goes wrong. Their printers are considered quite reliable and easier to work on, but a few basic troubleshooting skills at your disposal will help you avoid future obstructions. If your peripheral device is not working properly, here are some simple troubleshooting tips by Lexmark Support, you should consider:
Before you continue make sure the printer is properly plugged in, powered on, and connected to your computer/laptop. These may seem common, but sometimes we forget to check such basic things before checking the more complex ones. Follow the steps below:
Open the Lexmark Printer using the side-button. The location of button varies from model to model, so be sure to read manual or visit the Lexmark website if you are having difficulty finding it.
Now, remove the roll of labels from inside the device.
Pay proper attention before removing them; now remove the labels that may be sticking to the inside of printer.
Look for places where the labels may have come loose from the backing. Any labels where the backing has come loose should be discarded ASAP.
After you do this, take a cotton swab to clean out the interior of printer. Carefully swab out the inside of printer using a clean cloth or cotton swab.
Clean the inside part of your printer before proceeding further.
Replace the roll of labels or you can insert a new roll. Make sure that the edge of first label extends just past the exit and carefully and close the door.
Power on the machine, command a print to test it.
If the machine is still not working properly, visit the official website again and download the latest drivers; because it seems your installed driver is corrupted or out-of-date.